This course provides comprehensive training for individuals aiming to become professional or occasional servers (in catering, cafes, bars or restaurants) It covers essential skills, industry knowledge, and practical techniques necessary for success in the hospitality sector.

For those with no experience, this course prepares you to be a more attractive candidate to employers, helping you avoid the overwhelm and training burden on your team. It boosts your confidence for your first day on the job.

Participants will acquire a broad range of skills, including customer service excellence, hosting and bussing duties, order taking, food and beverage service, and effective communication.

The course consists of 16 hours of training plus a 1-hour exam, spread over four days (three days of 4-hour sessions and one day of a 5-hour session).

There are no prerequisites for this course.

You may graduate with distinction, indicating you are ready to start as a server but need more practice. Alternatively, you may graduate with distinction and honor, signifying mastery of all the skills taught.

Each session includes topic selection and discussion, hands-on practice, and role-playing activities, with full participation required from all students. See a sample curriculum here.

Wear comfortable clothing, and be prepared for activities that may cause you to get wet during practice sessions.

Even if you do not pass the exam, you will still receive a certificate of completion

If you miss a class, you will need to attend the missed session in a future course to receive your certificate.

The current cost of our 4-day, 4 hours per day curriculum is $850. We encourage applicants to review our Grant Opportunities page to see if there is a grant for which you may be eligible.

Our Grant Opportunities page has the latest grant programs we believe may apply to TIPS Academy. Please reach out to us if you have an interest in attending our program but fees are a barrier.

You can cancel up to 24 hours before the first class for a full refund.

Each class has a minimum of 4 students and a maximum of 7 students.

Bring a pen and paper for note-taking. We prefer that cell phones are not used for notes to minimize distractions.

Currently, we do not offer job placement assistance. However, as the course grows, we aim to become a recognized prerequisite for employment in the industry in BC, giving our graduates a competitive edge.

Sandrine, a veteran in the industry, will teach the course and will only hire experienced professionals as instructors.

Yes, you can see a sample curriculum for our 4-day, 4 hours per day course here. An emailed syllabus of the course will also be provided to all participants.

Our 6-level certification system ensures that you are placed in a job that matches your skills and experience.

After completing the course, your certification will clearly reflect your level of proficiency, from entry-level to advanced service. This is easily verifiable for prospective employers via our website.

This means you can confidently apply for positions that align with your abilities, making it easier for you to succeed in your chosen role.

Our 6-level certification system allows you to select staff with the precise skill level required for your job openings.

Whether you're looking for an entry-level server or someone with advanced service skills, our certification provides a clear indication of each graduate's capabilities, helping you make informed hiring decisions and ensuring your team is the perfect fit for your business.